Q: What countries do you ship to?
A: As of now, we ship to the U.S, Canada, Britain, and many more countries. If you want to know if your country is one that we ship to, ask us via email at [email protected].
Q: What is the cost of shipping?
A: Shipping on all items is free if your order is being shipped to the U.S. Shipping everywhere else costs $4.99.
Q: If I want to notify you that I want a refund, how should I go about it?
A: As you'll find in our Terms and Conditions, we don't issue refunds. However, if you'd like to inform us why, then please email us so we are aware of potential issues with our items and shipping.
Q: How long is shipping?
A: Shipping usually takes 9-14 business days.
Q: How can I stay updated on sales and other news?
A: At the bottom of our website, you'll find our social medias. There, you can find discounts, new items, and more.
Q: How soon after my order is it shipped?
A: Your order is processed and shipped within at least 24 hours after you complete your order.
Q: When do I receive my tracking number?
A: Due to the fact that we ship internationally, our tracking numbers may not be provided until your order reaches your shipping address's country. We provide estimated delivery dates, and updated tracking notifications via email. We answer any questions you have about tracking quickly and efficiently.
Q: If I order multiple different items, will I receive them all at the same time?
A: They will most likely arrive to you on the same day or in the same week (at the latest). When you order different items, they MAY arrive in separate packages.
Q: Why can't I find an email from you?
A: If you cannot find an email from us, it is either due to the fact that your order is still being prepared for shipment, the email may be in your junk mail, or an error occurred once it was sent to you. Email us if you're wondering why you haven't seen an email from us following your order, and provide us with another method of contact so we can reach you (not via text message/call). We'll write you back in under 24 hours.
Hope we helped, contact us for any more questions through email: [email protected].